Palletized IT Process Manual

How we configure and run our systems: Logiwa WMS, client and employee onboarding, troubleshooting, and the warehouse network.

Where to start

I need to…	Go to
Set up a new client	Clients on-boarding
Create accounts for a new employee	New employee account setup
Understand a location code	Locations
Pick the right PO or SO type	Data Setup
Fix a label that won’t generate	Packing station errors
Check Wi‑Fi and network settings	Network infrastructure upgrade

How the manual fits together

flowchart LR
  subgraph People[Onboarding]
    CO[Clients on-boarding]
    EO[Employees on-boarding]
  end
  subgraph WMS[Logiwa WMS Set Up]
    DS[Data Setup]
    LO[Locations]
    CS[Client Setup]
    WF[Workflows]
    RS[Rate Shopping]
  end
  subgraph Ops[Operations support]
    TS[Troubleshooting]
    NW[Network / UniFi]
  end
  CO --> CS
  CO --> RS
  CO --> WF
  DS --> LO
  EO --> NW

Onboarding a client touches Client Setup, Rate Shopping, and Workflows. Some roles also need UniFi access when they join.

Keep this manual current

Every page is a Markdown file in the GitHub repository. Use the edit button at the top of any page to propose a change. The site rebuilds automatically after each update to main.