Troubleshooting

This guide helps you troubleshoot common errors in the Logiwa Mobile App and Web App. It explains how to identify the most frequent issues and provides possible solutions.

Escalate quickly

If you cannot resolve the issue using the Logiwa Portal or the mobile app, document the case immediately and create a ticket in the Logiwa Portal, most of the problems needs to be solve quickly to ensure smooth operations.

• Packing station errors
• Common mobile device errors